Cookie Policy

1. Introduction

At Utilfi.com, we use cookies and similar technologies to enhance your experience on our website and mobile apps (collectively, the "Platform"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences. It complements our Privacy Policy and Terms of Use.

Our Platform helps you book accommodations (e.g., hotels, vacation rentals) and experiences (e.g., restaurant packages, tours). Cookies ensure a smooth, personalized, and secure experience.

2. What Are Cookies?

Cookies are small text files stored on your device (e.g., computer, smartphone) when you visit our Platform. They help us remember your preferences, improve functionality, and understand how you use our services. We also use similar technologies like web beacons, pixel tags, and device identifiers.

3. Types of Cookies We Use

We categorize cookies based on their purpose:

4. How We Use Cookies

We use cookies to:

• Enable Bookings: Ensure secure and seamless booking for accommodations and experiences.
• Personalize Your Experience: Suggest relevant hotels, restaurants, or tours based on your activity.
• Improve Our Platform: Analyze usage to fix issues and enhance features.
• Secure Your Data: Prevent fraud and protect your account (e.g., verifying logins).
• Market Our Services: Show ads for experiences or accommodations you might like.

5. Third-Party Cookies

Some cookies are set by trusted third-party partners, such as:

• Payment Processors: To securely process payments, including cryptocurrency transactions.
• Analytics Providers: To measure Platform performance (e.g., Google Analytics).
• Advertising Partners: To display targeted ads on other websites.

These partners are bound by strict agreements to protect your data.

6. Your Cookie Choices

You can manage your cookie preferences:

• Cookie Consent Tool: When you first visit, our cookie popup lets you accept or customize non-essential cookies (performance, functional, marketing). You can update your choices anytime via Platform settings.
• Browser Settings: Block or delete cookies through your browser. Note that disabling essential cookies may break core Platform features, like booking.
• Opt-Out of Marketing: Unsubscribe from personalized ads via our settings or third-party tools (e.g., Digital Advertising Alliance's opt-out page).

7. Data Retention

Cookies are stored for varying periods:

• Session Cookies: Expire when you close your browser.
• Persistent Cookies: Remain until deleted or expired (up to 2 years for analytics or marketing).

See our Privacy Policy for details on how we retain related data.

8. Your Privacy Rights

You may have rights to access, correct, or delete data collected via cookies, depending on your location (e.g., GDPR rights for EEA users). Contact us at [email protected] to exercise these rights.

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We'll notify you via email or Platform notices. Continued use of the Platform after updates means you accept the changes.

10. Contact Us

Questions regarding cookies, reach us at:
Support: [email protected]